Helpful information for CycleTrader.com
TraderOnline.com offers affordable, competitive pricing for advertising that provides wide exposure for the item you are selling. Effective enhancements are available to improve the chances of a buyer noticing your Ad. TraderOnline.com, therefore, does not offer refunds on advertising fees once an ad has been activated.
At your request, we will:
TraderOnline.com will provide a refund only for the following reasons:
TraderOnline.com is not responsible for, and will not provide refunds for any other reason, including but not limited to, a change of mind regarding ad content or enhancements, or errors or omissions in ad content or enhancements. We will make every reasonable effort to satisfy our advertisers but we are not responsible for lack of response to an ad, lack of inquiries or offers to purchase the item. If the item has been sold via another means, the advertiser may cancel the ad, but will not receive a refund, either in whole or in part.
Our business hours are Monday to Friday from 9:00 A.M. to 8:30 P.M. Eastern Time
Use our online form to reach customer service by email.Email Us
Use our toll free number to speak to a customer service representative.Call Us